In today’s digital world, technical issues and outdated systems can slow your business down — or worse, cause downtime and revenue loss. At Michael Dean Andrews, our IT Support and Automation services keep your systems running smoothly, securely, and efficiently so your team can focus on what matters most — growth and innovation.

Whether you're a small business needing on-demand tech support or an enterprise looking to automate processes and reduce manual workload, we provide scalable solutions backed by certified IT professionals and modern tools.

✓ Remote IT Support – Troubleshooting, configuration, and real-time issue resolution for desktops, laptops, and cloud tools

✓ System Maintenance & Monitoring – 24/7 health checks, updates, and proactive monitoring to prevent downtime

✓ Helpdesk Services – Tier 1 and Tier 2 support through chat, email, or ticketing systems, customized to your SLAs

✓ Software Installation & Management – Setup and licensing for essential apps and business tools (MS Office, CRM, ERP, etc.)

✓ Process Automation – Streamlining repetitive tasks like data transfers, customer notifications, employee onboarding, and reporting using AI and bots

✓ Cloud Integration & Migration – Securely moving your operations to platforms like AWS, Google Workspace, or Microsoft 365

✓ Cybersecurity Assistance – Antivirus setup, firewall configuration, password management, and basic data protection protocols

Our IT team blends technical knowledge with business insight to solve problems quickly and prevent issues before they arise. We work in the background so your systems stay in the spotlight — always performing at their best.

From one-time tech audits to long-term infrastructure support, Michael Dean Andrews is your dependable partner for IT operations and smart automation.

“Technology should make life easier — not more complicated. Our goal is to keep your business connected, protected, and one step ahead through reliable IT support and intelligent automation.”

Let Michael Dean Andrews handle the tech — from support tickets to automation flows — while you lead the business. Reliable, responsive, and ready to scale with you.