M I C H A E L D E A N
A N D R E W S
About us

Smart BPO Solutions for Modern Businesses

Michael Dean Andrews is a trusted BPO agency delivering reliable and scalable outsourcing services to businesses worldwide. We empower over 50 companies in the UK with cost-effective solutions in customer support, data management, payroll, HR, and IT automation. Our dedicated team focuses on building long-term partnerships, helping businesses reduce costs while improving efficiency and customer satisfaction.

  • Client-Centered & Scalable Approach
  • Flexible and Transparent Operations
  • Dedicated Account Management
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Global BPO Agency

Our Vision

At Michael Dean Andrews, our vision is to redefine the future of business process outsourcing by combining human expertise with smart automation. We aim to become the go-to partner for companies seeking scalable, cost-effective, and high-quality operational support.

We envision a world where businesses of all sizes can delegate their non-core tasks with confidence—freeing up their time and energy to focus on innovation, customer experience, and growth. Whether it’s customer support, data processing, payroll, or IT assistance, our goal is to deliver reliable and personalized solutions that truly make a difference.

  • Seamless integration with your existing workflows
  • Consistent, quality-driven service delivery across regions
  • 24/7 operational support for global businesses
  • Tech-powered automation with a human touch
Trusted by over 50 businesses across the UK — and growing every day.
Reliable BPO Partner

Our Mission

At Michael Dean Andrews, our mission is to simplify operations for small and medium businesses by offering affordable, scalable, and high-quality outsourcing solutions. We help business owners eliminate the burden of repetitive tasks so they can focus on what truly matters — innovation, client relationships, and growth.

From customer support to IT automation, our tailored services are designed to support the unique needs of growing companies. We aim to be a trusted extension of your team, delivering consistent value and helping you scale with confidence.

  • Tailored support for small and medium enterprises (SMEs)
  • Cost-effective and flexible service models
  • 24/7 assistance for uninterrupted business continuity
Proudly supporting business growth across the USA and UK.
Our Journey

Our History

Michael Dean Andrews was founded in the wake of the global COVID-19 pandemic with a mission to help small and medium businesses overcome operational challenges. During a time when companies struggled to survive, we stepped in with reliable, cost-effective outsourcing solutions — giving them the freedom to focus on growth and recovery.

We have successfully supported more than 50 businesses across industries like e-commerce, finance, healthcare, and tech. Our ability to adapt to each client’s specific needs and deliver consistent results has helped us build a strong foundation in the UK BPO sector.

  • Established during the COVID-19 pandemic to support SMEs
  • Served over 50 businesses across the USA
  • Expanding operations to the UK starting February 2025
From crisis to growth — built on trust, resilience, and client success.
Transparent & Efficient

How We Operate

At Michael Dean Andrews, we operate with a clear focus on simplicity, speed, and results. Our process is built to adapt to each client's unique needs — whether you're a startup, a small business, or a growing enterprise. We believe in open communication, efficient systems, and delivering measurable impact through every service we provide.

From onboarding to daily task execution, we maintain transparency at every step. Our teams follow structured workflows, utilize modern tools, and offer flexible communication channels to keep you updated and in control.

  • Tailored onboarding and process alignment
  • Real-time updates, reports & performance tracking
  • 24/7 availability through dedicated support teams
Operational excellence, open communication, and results — that's how we move your business forward.